Get in Touch With Us

This page tells you how to reach the editorial team at Top Online Casnios, what we can realistically help with, and — just as important — which problems need to go to a casino operator or a state regulator instead of to us. We publish research-based reviews of online casinos available to US players. We do not run a casino, hold player funds, or process deposits and withdrawals.

The fastest way to reach the editorial team

Email is the only channel we monitor. Write to the editorial address published on stopbds.com and put the subject of your message in the subject line — "correction", "listing enquiry", "partnership" and so on. Messages that say what they are about in the first two lines get routed correctly on the first pass.

If your message concerns a specific casino, include the operator name exactly as it appears on our pages, the state you were playing from, and the date the issue occurred. If it concerns a bonus, quote the offer wording you saw and where you saw it. We cannot verify a claim we cannot locate.

Please do not send account numbers, card details, Social Security numbers, copies of ID documents or screenshots of verification paperwork. We have no use for them and no ability to act on them. If a casino needs that material for identity checks, it should go to the casino through its own secure channel, never through a third-party review site.

What we can help with, and what we cannot

Enquiry	Can we help?	Where it goes
Factual correction to a review or bonus term	Yes	Editorial team, re-verified against the operator's published terms
Question about how wagering requirements or cashout caps work	Yes, in general terms	Editorial team; we explain the mechanics, not your specific balance
Delayed or refused withdrawal	No	Casino support first, then its complaints procedure, then the licensing regulator
Account locked or closed	No	The operator's support and formal complaints route
Identity verification (KYC) or source-of-funds request	General guidance only	The casino's verification department
Self-exclusion or deposit and loss limits	Signposting only	Your state's self-exclusion program and the operator's responsible gambling tools
Listing, advertising or partnership enquiries	Yes	Commercial team, handled separately from editorial rankings

We have no authority over any operator. We cannot recover funds, reverse a decision, unlock an account, or compel a casino to answer you. Anyone claiming otherwise on behalf of this site is not us.

How commercial relationships work here

Some of the casino links on stopbds.com are commercial. If you sign up through one, we may earn a commission at no extra cost to you. That arrangement does not buy a position in our lists, and it does not soften a write-up. Commercial enquiries go to a different inbox from editorial ones, and a brand cannot pay to have a limitation removed from its review. If you think a page reads as though it did, tell us — that is exactly the kind of message we want.

Telling us a bonus term has changed

Bonus terms move faster than any review site can independently catch. Offers are checked against operator-published terms as of the fact-check date shown on each page — for this one, September 26, 2026. If you find a discrepancy, we will re-verify and either correct the page or note that the offer is no longer available.

Three examples of headline offers we carry, with the conditions that decide whether they are worth anything to you:

Raging Bull — 410% up to $10,000 + 50 free spins

It sits at the top of our list because the headline percentage and the ceiling are both unusually high, and the package pairs a match with free spins rather than relying on one or the other. The number that matters, though, is not the 410%. It is the playthrough attached to it, the maximum bet allowed while a bonus is live, and any cap on what can be converted to cash. A large percentage on a small deposit still produces a bonus balance you must turn over several times before withdrawal. Limitation: a $10,000 ceiling is only reachable with a deposit most readers will not make, and high-value match bonuses typically carry the strictest max-bet and cashout rules of any offer type. Read those before you deposit, not after.

Magician Bet — 101% no wagering

The reason it earns its rank is the phrase "no wagering", which removes the single biggest reason bonus money never becomes withdrawable. If the terms hold, winnings from the bonus are cash rather than a balance locked behind playthrough. Limitation: no-wagering offers are usually smaller, and the restrictions move elsewhere — expiry windows, eligible games, and caps on how much of the bonus can be won. A 101% match with a tight cap can be worth less in practice than a larger offer with reachable terms. Check the maximum bonus amount and the expiry date side by side.

Slots of Vegas — 375% bonus + 50 free spins on Cash Chaser

It is here because the free-spin portion is tied to a named game, which tells you more than a generic "50 spins" line does: you know where the spins can be used and can look up that game's return to play and volatility before deciding. Limitation: game-specific spins are worth nothing if you do not want to play that title, spin value is often set low, and winnings from free spins are commonly subject to their own playthrough and a separate cashout cap from the deposit match.

Other operators on our lists — Uptown Aces, Card Crush, Zumba Cards, BetUS, Amazon Jackpots, Slots and Casino and Bets.FM — carry offers ranging from a 600% new-player match to sweepstakes-style coin packages and a crypto-denominated bonus. The structures differ enough that they are not directly comparable on headline percentage alone, which is why our reviews lead with terms rather than the number on the banner.

Money questions we get asked most

We do not take payments from readers. There is no fee to use stopbds.com and no account to open here. The money questions that reach our inbox are about what happens at the casino end, so here is the general shape of it.

• Minimum deposits — typically set per payment method rather than per casino, and a low minimum may not qualify you for a headline bonus. Check the bonus minimum, not just the deposit minimum.
• Deposit methods commonly available to US players — debit cards, some credit cards (issuer approval is not guaranteed and gambling transactions are often declined), ACH or e-check, bank transfer, prepaid cards, and at some operators cryptocurrency. PayPal and other e-wallets appear only at certain state-licensed sites; verify it on the cashier page before assuming it is offered to you.
• Withdrawal methods — usually narrower than deposit methods. Many operators return funds to the source of the deposit where possible, which matters if you funded by a card that cannot receive payouts.
• Timings — a pending or review period set by the operator, then processing time set by the method. Bank transfers and ACH are generally slower than e-wallets or crypto. Advertised speeds are operator claims, not results we have measured.
• Limits and fees — minimum withdrawal amounts, daily, weekly or monthly caps, and fees that may be charged by the casino, the payment provider, or both. Large wins are often paid in installments under a monthly cap.
• Verification — expect KYC identity checks before a first withdrawal, and source-of-funds checks on larger or unusual activity. Completing verification early removes the most common cause of payout delay.

If a withdrawal has stalled, the order is: contact casino support in writing, escalate through its published complaints procedure, then take it to the regulator that licenses the operator in your state. Keep dated copies of everything. We can point you toward the right escalation route; we cannot be the route.

What our reviews actually cover

Readers sometimes email asking why a particular game or feature is not mentioned. Our write-ups are organized around the categories that exist across US casino sites:

• Slots — the largest category at almost every operator, assessed on RTP where published, volatility, and whether they count fully toward wagering requirements.
• Progressive jackpots — pooled prizes that grow until won; often excluded from bonus play or capped in bonus terms.
• Table games — blackjack, roulette and baccarat, which frequently contribute at a reduced rate, or not at all, toward playthrough.
• Live dealer rooms — streamed tables with human croupiers, subject to their own bet limits and usually the weakest contributors to bonus wagering.
• Mobile play — browser-based casino games versus a dedicated mobile casino app, including whether app availability is limited by state.

Game fairness rests on certified random number generators and published RTP figures from the software providers supplying each operator. Where an operator does not publish RTP, we say so rather than estimating it.

Sports betting and other product lines

Several brands we cover run more than a casino. BetUS, for example, operates sportsbook markets alongside casino games, and some sweepstakes-style brands such as Card Crush, Zumba Cards and Amazon Jackpots use coin packages and mystery rewards rather than a conventional cash cashier. These lines have separate terms: sportsbook bonuses usually carry rollover expressed in bets placed rather than casino playthrough, and minimum odds requirements that casino bonuses do not have. Sweepstakes models distinguish between promotional coins used for play and a separate currency that may be redeemable, each with its own rules. If your question is about a sportsbook promotion or a coin redemption, say which product line you mean — the answers are genuinely different.

Eligibility, licensing and your legal position

Online casino play in the United States is regulated state by state, not federally. There is no single national license. A handful of states have authorized real-money online casino gaming under their own gaming authorities; most have not, and in those states the legal position differs for casino games, online sports betting and sweepstakes-style products. An operator accepting registrations from your state is not the same thing as being authorized to serve it — that distinction is the one readers most often miss, and it is worth checking against your state gaming authority before you deposit.

Minimum age is set by state and is 21 in most jurisdictions that permit online casino play. You must be physically located in a permitted state at the time of play where geolocation rules apply, and accounts must be in your own name. Verification is a legal requirement for licensed operators, not an obstacle they invented.

Consumer protections available to you depend on where the operator is licensed. Where a state regulator is involved, it typically provides a complaints route once the operator's internal procedure is exhausted. Self-exclusion programs, deposit and loss limits, session reminders and time-outs are standard tools at licensed sites, and several states run their own self-exclusion registers covering all operators they license. Independent blocking software can restrict gambling sites at the device level if you want a barrier that does not depend on any single casino. If gambling has stopped being entertainment, the National Council on Problem Gambling's helpline — call or text 1-800-GAMBLER — is free, confidential and available 24 hours a day. Nothing on this site should be read as a way to make money or fix a financial problem.

For readers researching options outside the US-licensed market, our guide to casinos that operate outside GamStop explains how those sites differ and what protections do and do not carry over.

How long we take, and what happens next

1. Your email arrives and is read by a person. We do not use auto-replies in place of an answer.
2. Correction requests are checked against the operator's own published terms before any page changes.
3. If we change a page, we update the fact-check date so you can see when it was last verified.
4. If we cannot help, we say so plainly and point you to who can, rather than leaving the message unanswered.

We aim to reply within a few business days. Volume varies, and detailed corrections take longer than quick questions because they involve re-verification. Editorial oversight for this page sits with Avery Collins.

If you spot something on stopbds.com that is out of date, unclear, or reads more like an advert than an assessment, that message is more useful to us than a compliment. Send it over.